My company's customer service tenet is: "the customer is always the first".

First, from management speaking cultivate active service consciousness, to understand what is the service consciousness, establish indexes, understand now the level of service, and regularly discuss customers why discontent.
Second, to build a world-class customer service system, establish the system frame, and process optimization, improve standards.
Third, to customer satisfaction and loyalty management. Fourth, to customer service personnel capability of ascension.
Five, correctly handle the customer complaints, and do our best to let customer satisfaction, and having a positive attitude.

My company the request to the most professional service team, timely and all-round customer concern every service needs.